Terms & Conditions

We sell the Airlyft magnetic nasal clip — a reusable nasal dilator designed for comfortable nasal breathing. It is a consumer comfort and lifestyle product. It is not a medical device and does not diagnose, treat, cure or prevent any condition; no medical claims are made.

All prices are shown in euros and are the total price payable for the product; where VAT (BTW) applies, it is included in that price. Any delivery costs are shown separately and clearly before you place your order, and you are never charged costs you were not informed of in advance (Art. 6 Directive 2011/83/EU; art. 6:230m BW).

Before you are bound, you receive the pre-contractual information the law requires. A contract is concluded when you complete checkout and we confirm your order. Promptly afterwards — and at the latest on delivery — you receive confirmation of the contract on a durable medium (the order-confirmation email), including the mandatory information. We may decline or cancel an order (for example a manifest pricing error, suspected fraud, or unavailability) and will refund any amount already paid.

Estimated delivery is typically 15–45 days; this is disclosed before purchase (see Shipping & Delivery). Importantly, the risk of loss of or damage to the goods passes to you only when you — or a third party you designate, other than the carrier — take physical possession of them (art. 7:11 BW). Until that moment the risk is ours. This protection is mandatory and cannot be set aside.

We must deliver goods that conform to the contract: that possess the qualities you may reasonably expect from a product of this kind (art. 7:17 BW). If a product is non-conforming you are entitled to the statutory remedies — repair or replacement and, where appropriate, a price reduction or rescission — at no cost to you. For consumer sales, a defect that appears within one year of delivery is presumed to have existed at delivery. This statutory guarantee always applies and is never diminished by any commercial guarantee.

Except where the law does not permit limitation — in particular your mandatory consumer rights, the statutory conformity guarantee, and liability for death or personal injury or for our intent or gross negligence — our liability arising from a contract is limited to the price of the product concerned. Nothing in these terms excludes any liability that cannot be excluded under Dutch law.

Dutch law governs these terms and every contract concluded under them. As a consumer you also keep the protection of the mandatory provisions of the law of your country of habitual residence (Art. 6 Rome I, Regulation (EC) 593/2008).

We aim to resolve any issue quickly — please contact us first at airlyft.info@gmail.com. If we cannot resolve your complaint together, you may bring the matter before a competent Dutch dispute-resolution body or the competent court.