Shipping & Delivery

Airlyft products are shipped from our fulfilment partner. Estimated delivery is typically 15 to 45 days, depending on your destination and the carrier. We disclose this delivery window clearly before you order, so it forms part of the agreed delivery time.

By law, if no delivery time is agreed, a seller must deliver within 30 days (Art. 18 Directive 2011/83/EU; art. 7:9 BW). That 30-day rule is a fallback for when nothing else is agreed. Because we expressly agree and disclose a 15–45-day window at checkout, that agreed period applies.

Any shipping costs are shown at checkout before you pay. Orders are handed to the carrier as quickly as possible, and where tracking is available you receive a tracking link by email the moment your order ships.

If we fail to deliver within the agreed period, you may give us a reasonable additional period; if we still fail to deliver, you may terminate the contract and we will promptly refund all sums paid (art. 7:19a BW). Until you receive the goods, the risk of loss or damage in transit is ours (art. 7:11 BW).

For deliveries outside the EU, any import duties, taxes or customs charges levied by the destination country are not included in the price and are your responsibility. No additional customs charges apply to deliveries within the EU.